This Privacy Policy outlines how Scoplex ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, shopscoplex.com (the "Site"), or use any related services (collectively referred to as the "Services"). The term "you" refers to anyone accessing or using the Services, including customers, website visitors, or anyone whose data we collect as described in this Privacy Policy.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you consent to the collection, use, and disclosure of your information as outlined in this document. If you do not agree with the terms of this Privacy Policy, please refrain from using or accessing the Services.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal, operational, or regulatory reasons. Any revisions will be posted on this page, and the "Last updated" date will be updated accordingly.
How We Collect and Use Your Personal Information
To provide you with the Services, we collect and process personal information from various sources, as outlined below. The information collected and how we use it depends on how you interact with our Services.
Additionally, we may use the information we collect to communicate with you, provide the Services, comply with legal obligations, enforce the terms of service, and protect or defend the Services and our rights.
What Personal Information We Collect
We collect the following types of personal information depending on how you interact with our Site and Services:
Information We Collect Directly from You
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Contact Information: Including your name, address, email, phone number.
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Order Information: Including your billing address, shipping address, payment confirmation, and order details.
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Account Information: Including your username, password, and security questions.
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Shopping Information: Including products you view, add to your cart, or wish list.
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Customer Support Information: Including details you provide when contacting us for support or assistance.
Some features may require you to provide specific information, and failure to provide this information may restrict your access to certain services.
Information We Collect Automatically
We may automatically collect information about how you interact with our Site using cookies and similar technologies. This may include:
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Device information, browser details, IP address.
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Usage data, including interactions with the Site, pages visited, and time spent on the Site.
Information We Obtain from Third Parties
We may also collect information from third parties, such as:
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Vendors and Service Providers: Information collected on our behalf by third-party service providers, such as payment processors or logistics partners.
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Marketing Partners: Information gathered through marketing and advertising activities, including personalized ads on social media and other websites.
How We Use Your Personal Information
We use the personal information we collect for the following purposes:
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Providing Products and Services: To process payments, fulfill orders, provide customer support, and manage your account.
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Marketing and Advertising: To send promotional communications, offers, and personalized advertisements, as well as tailor our content to your preferences.
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Security and Fraud Prevention: To detect and prevent fraudulent or unauthorized activity on our Site, and to protect your account from misuse.
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Communication: To respond to your inquiries, provide support, and keep you updated on the status of your orders.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our Site, to remember your preferences, and to analyze usage data. Cookies allow us to provide tailored content and ads and improve the functionality of the Services. You can control your cookie settings through your browser, but please note that disabling cookies may affect the functionality of certain features on the Site.
How We Disclose Personal Information
We may disclose your personal information to the following entities for specific purposes:
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Vendors and Service Providers: We share information with third-party vendors who help operate our Site, process payments, manage customer support, and conduct analytics.
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Marketing Partners: We may share data with business partners for advertising and promotional activities.
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Legal and Compliance: If required by law, we may disclose your information to comply with legal obligations, respond to subpoenas, or protect the rights and safety of our users or the public.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
Third-Party Links
Our Site may contain links to third-party websites or services. These external sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites before disclosing any personal information.
Children’s Privacy
Scoplex does not target its Services to children, and we do not knowingly collect personal information from individuals under the age of 16. If we discover that we have unintentionally collected information from a child under 16, we will take steps to delete such information.
Security and Retention of Your Information
We use reasonable security measures to protect your personal information. However, no data transmission or storage method can be guaranteed 100% secure. Please exercise caution and avoid sending sensitive personal information over unsecured channels.
We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights related to your personal information, including the right to:
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Access your personal information that we hold about you.
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Request deletion of your personal information.
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Request correction of inaccurate information.
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Opt-out of marketing communications at any time.
You may exercise these rights by contacting us using the information below.
Complaints
If you have concerns about how we handle your personal information, please feel free to contact us.
