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Terms & Conditions

Last Updated: June 5, 2024

These Terms and Conditions govern your use of our website and the purchase of products and services offered by Scoplex. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully.

1. General Use of the Website

Scoplex provides premium skincare products and services. By using this website, you confirm that you are at least 18 years old or have legal consent to engage in contractual obligations. You agree to use the website in compliance with applicable laws and regulations and to refrain from activities that may harm or interfere with the website's proper functioning.

2. Account Information and Security

You are responsible for ensuring your account information (email, shipping, payment details) is accurate and up to date. You are also responsible for maintaining the confidentiality of your account login information. You must notify Scoplex immediately if you suspect any unauthorized access to your account.

3. Order Processing and Delivery

Orders will be processed within 1-2 business days, subject to product availability. Delivery times depend on location, with an aim for all orders to be delivered within 4-5 business days. Scoplex is not responsible for delays caused by external factors such as customs, transportation issues, or force majeure events.

4. Pricing and Payment

Prices displayed include applicable currency and all relevant taxes. Full payment for orders must be made at the time of purchase. Scoplex reserves the right to modify prices without prior notice, but changes will not affect orders already processed and confirmed.

5. Product Availability

Scoplex makes efforts to ensure product listings are up to date but cannot guarantee availability of every item. If an item is out of stock after an order, you will be notified promptly and offered alternatives or a full refund. Scoplex reserves the right to limit quantities or discontinue items at its discretion without notice.

6. Returns and Exchanges

Due to the nature of skincare products, returns or exchanges are not accepted for hygiene and safety reasons; all sales are final once confirmed. You are advised to carefully review your order before purchase. In the event of damaged or defective products, you should contact Scoplex within 7 days of receiving your order for assistance.

7. Third-Party Links

The website may contain links to third-party websites for convenience. Scoplex does not control or endorse the content of these external websites, and their use is at your own risk. Scoplex is not responsible for any damage, loss, or liability arising from interaction with third-party sites or their services.

8. Limitation of Liability

Scoplex's liability for any direct or indirect damages arising from the use of our website or products is limited to the amount paid by you for the product or service in question. Scoplex will not be held liable for any damages resulting from the misuse of our products, including allergic reactions, improper application, or failure to follow the instructions provided.

9. Intellectual Property

All content on this website, including text, images, graphics, product designs, trademarks, and logos, are the intellectual property of Scoplex and are protected by copyright and trademark laws. You may not use, copy, or distribute any part of our content without our explicit written consent.

10. Changes to Terms and Conditions

Scoplex reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page, with the updated date noted at the top of the page. By continuing to use our website after such updates, you agree to comply with the modified terms.

11. Contact Information

For inquiries, support, or further clarification regarding these Terms and Conditions, please contact Scoplex at scoplexskincare@gmail.com. We are committed to assisting you promptly.