These Terms and Conditions govern the use of this website and the purchase of products and services offered by Scoplex. By accessing or using this website, you agree to comply with and be bound by these terms. Please read them carefully.
1. General Use of the Website
Scoplex provides premium skincare products and services. By using this website, you confirm that you are at least 18 years old or have legal consent to engage in contractual obligations. You agree to use the website in compliance with all applicable laws and regulations and refrain from any activities that may harm or interfere with the website's proper functioning.
2. Account Information and Security
When you create an account on our website, you are responsible for ensuring that your account information, including your email address, shipping address, and payment details, is accurate and up to date. You are also responsible for maintaining the confidentiality of your account login information. If you suspect any unauthorized access to your account, please notify us immediately.
3. Order Processing and Delivery
Once an order is placed, we will begin processing it within 1–2 business days, subject to product availability. Delivery times depend on your location, but we aim for all orders to be delivered within 4–5 business days. While we strive to fulfill all orders on time, Scoplex is not responsible for delays caused by external factors such as customs, transportation issues, or force majeure events.
4. Pricing and Payment
The prices displayed for all products on the website are in the applicable currency and include all relevant taxes. Payment for orders must be made in full at the time of purchase. Scoplex reserves the right to modify prices at any time without prior notice. However, changes in pricing will not affect orders that have already been processed and confirmed.
5. Product Availability
While Scoplex makes every effort to ensure that our product listings are up to date, we cannot guarantee the availability of every item at all times. If an item is out of stock after an order is placed, we will notify you promptly and provide alternatives or a full refund. Scoplex reserves the right to limit quantities or discontinue items at its discretion without notice.
6. Returns and Exchanges
Given the nature of our skincare products, we do not accept returns or exchanges. For hygiene and safety reasons, all sales are final once the order has been confirmed. We strongly advise that you carefully review your order before completing the purchase. In the event of damaged or defective products, please contact us within 7 days of receiving your order for assistance.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience. Scoplex does not control or endorse the content of these external websites, and your use of them is at your own risk. We are not responsible for any damage, loss, or liability arising from your interaction with third-party sites or their services.
8. Limitation of Liability
Scoplex's liability for any direct or indirect damages arising from the use of our website or products is limited to the amount paid by you for the product or service in question. Scoplex will not be held liable for any damages resulting from the misuse of our products, including allergic reactions, improper application, or failure to follow the instructions provided.
9. Intellectual Property
All content on this website, including text, images, graphics, product designs, trademarks, and logos, are the intellectual property of Scoplex and are protected by copyright and trademark laws. You may not use, copy, or distribute any part of our content without our explicit written consent.
10. Changes to Terms and Conditions
Scoplex reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page, with the updated date noted at the top of the page. By continuing to use our website after such updates, you agree to comply with the modified terms.
11. Contact Information
For inquiries, support, or further clarification regarding these Terms and Conditions, please contact Scoplex at scoplexskincare@gmail.com. We are committed to assisting you promptly.
